Privacy Policy

Last updated: August 2026

Andersons' Ices (ABN 80 357 541 912) respects your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it.

We are a small family-run ice cream van hire business. We collect only what we need to quote for and run your event, and we do not sell your information to anyone.

What We Collect

When you enquire or book, we collect the details you give us so we can prepare a quote and turn up to the right place at the right time. That usually means:

  • Your name and the name of your organisation, school or committee
  • Your email address and phone number
  • Your event date, location and expected guest numbers
  • Any notes you choose to send us about your event

How We Use It

We use your information to respond to your enquiry, prepare a quote, confirm and run your booking, invoice you, and stay in touch about that booking.

We may also use it to follow up after your event, for example to thank you or to ask how it went.

We do not send marketing emails unless you have asked us to, and every marketing message we do send will include an unsubscribe option.

Who We Share It With

We do not sell or trade your personal information.

We share it only where we need to in order to run the business: with the services that host our website and deliver our email and booking enquiries, and with our accountant or the Australian Taxation Office where the law requires it.

Some of these service providers may store data outside Australia. We choose reputable providers and only share what is necessary.

Photos And Video

We sometimes take photos or video at events for our website and social media. If you would prefer we did not photograph your event, or you would like an image of your event removed, just tell us and we will respect that.

Cookies And Website Analytics

Our website may use cookies and basic analytics to understand how people find and use the site, such as which pages are most visited. This information is aggregated and is not used to identify you personally. You can block or delete cookies in your browser settings at any time.

Keeping It Safe

We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access. We keep booking records for as long as we need them for tax and business purposes, and then dispose of them securely.

Accessing Or Correcting Your Information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.

Contact Us

If you have a question or a concern about your privacy, please get in touch.

If you are not satisfied with how we have handled your concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes To This Policy

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.